As technology continues to evolve, we believe world-class service and long-term support are essential. That’s why we offer premium service plans designed to keep your systems running smoothly – day after day, year after year.
As a service-first company, we stand behind our work with a one-year workmanship warranty covering all device installations and cable connections. Plus, every product purchased through us is backed by the full manufacturer’s warranty for added peace of mind.
To make sure your technology continues to perform at its best, we offer a range of tailored support plans. Whether you need standard business-hours support, on-site service, or proactive remote monitoring and system management, we have a plan designed to keep you connected, confident, and supported long after installation.
Great service doesn’t end after installation. Our care plans are designed to offer flexibility, clarity, and peace of mind, whether you want occasional help or full-service, proactive support.
Minimal support, maximum independence.
This entry-level plan is ideal for tech-savvy clients who prefer a hands-off approach. It includes no monthly fees, no remote access, and no after-hours support. On-site service is available during standard business hours and billed at our regular rates. Best suited for those comfortable waiting for the next available appointment. Service is billed at standard rates and scheduled on-site during normal business hours.
Digital-first remote support.
Our basic remote support plan provides reactive access to your systems via email or text, with limited after-hours availability. This plan does not include phone support or proactive maintenance, so it’s a cost-effective option for smaller systems or clients who prefer digital communication and hands-on management.
Our most popular all-in-one plan.
Designed for whole-home systems, this plan includes proactive monitoring and remote maintenance, allowing us to detect and resolve issues before they disrupt your day. It also includes one annual on-site service visit for firmware updates, cleaning, and system optimization. Ideal for clients who want reliable performance with minimal effort.
White-glove service, year-round peace of mind.
Designed for the most discerning clients, our premium plan includes everything in CurrentComplete, plus two proactive on-site visits annually, priority scheduling, and discounted rates for any additional on-site service. Ideal for those who expect top-tier service, ongoing optimization, and peace of mind year-round.
Opening a service request is simple. Just use the form to submit your issue, and our service team will create a support case for you.
Prefer to talk to someone?
You can also call or text us at 360-859-3487.
On-site support hours:
Monday–Friday, 8:00 AM to 4:30 PM
Looking for around-the-clock assistance?
24/7 remote support plans are available upon request.
